...if you listened to their opinions and responded to questions or comments.
Yours brands should throw out ideas or topics amongst customers in which they can start their own discussions, and don't necessarily have to be about your brand and could involve negative comments.
Negative comments need to be answered, not ignored, and comments kept up, not removed, as an exercise in transparency.
Your conversation with consumers has to be of interest to them, such as giving them something to engage with, rather than directly asking for feedback on a project.
Your brand by listening to friends or fans points of view and concerns on these platforms and accepting criticism while giving users honest information, a deeper relationship can be formed increasing brand loyalty, and especially increasing sales
Further findings reveal that social network users become largely irritated and tend to ignore promotions from brands and a majority of users would not remain a fan, or friend of a brand, that regularly sent them promotions.
TAG allows you to do everything you and your customers need for successful communication to take place.
The failure of conventional advertising to sell products means that new methods of two-way communication have to be developed. These new methods must use interactivity to successfully repersonalise and rehumanise the communication experience.
Showing posts with label TAG. Show all posts
Showing posts with label TAG. Show all posts
Friday, 19 June 2009
Monday, 18 May 2009
What your Customers say of T.A.G
Number 1
"I believe that TAG is a brilliant new idea. It gives customers knowledge about the best products to buy. We have the right to know about quality in the products we are purchasing."
Mrs K. Hickman , Hants
Number Two
"Although I usually buy supermarket brands, after reading TAG I can now see why its worth paying the extra for Birds Eye quality."
James Altman, I.O.W.
Number Three
"What a great idea to give us shoppers the opportunity to express some opinions - thank you!!"
Mrs K.M. Cross.
Number Four
"I think TAG is an excellent idea and look forward to seeing more companies inform us of their products in this way. Keep up the good work!"
Mrs N. Holdsworth, Hants.
"I believe that TAG is a brilliant new idea. It gives customers knowledge about the best products to buy. We have the right to know about quality in the products we are purchasing."
Mrs K. Hickman , Hants
Number Two
"Although I usually buy supermarket brands, after reading TAG I can now see why its worth paying the extra for Birds Eye quality."
James Altman, I.O.W.
Number Three
"What a great idea to give us shoppers the opportunity to express some opinions - thank you!!"
Mrs K.M. Cross.
Number Four
"I think TAG is an excellent idea and look forward to seeing more companies inform us of their products in this way. Keep up the good work!"
Mrs N. Holdsworth, Hants.
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